CompTIA A+ 220-1101 Troubleshooting | Free Quiz & Anki Flash Cards

Ref:📕Mike Meyers’ CompTIA A+ Core 1 Certification Passport (Exam 220-1101)

CompTIA A+ 220-1101 5.0 Hardware and Network Troubleshooting

1 / 102

What is the correct solution if there is No Sound from a Laptop’s Speakers and the Laptop has an Incorrect audio output chosen?

A. Make sure the speaker or headset is turned on; pair with the mobile device if necessary.

B. Turn off the unit, reconnect the speaker, and retry.

C. Open the audio mixer and choose the correct output device.

D. Make sure the speaker wire is fully plugged into speaker jack.

2 / 102

Which of the following is used to check the OS system logs for error messages within Windows?

A. Disk Management

B. Device Manager

C. Event Viewer

D. Task Manager

3 / 102

What should you do when you’re experiencing a fuzzy or distorted image due to a corrupted video card (GPU) driver?

A. Reinstall the latest drivers

B. Replace the video card

C. Install the oldest driver

D. Reboot the computer

4 / 102

What should you do if your system is overheating, and producing whining noise?

A. Unplug AC power and press Power button for 15 seconds

B. Restore BIOS/UEFI settings

C. Check cooling system

D. Display ’No boot device available’ or ’Boot device not found’ message

5 / 102

What should be done if a projector has a burned-out bulb?

A. Replace the motherboard

B. Replace the power supply

C. Clean the projector lens

D. Replace the bulb

6 / 102

What action should you take when you’re unable to access a workgroup/shared resource due to an incorrect username/password?

A. Check if the printer is online

B. Access the resource through normal means, not as a network device

C. Use the correct username/password if the account is already set up on the device

D. Check the workgroup or domain name setting in System Properties

7 / 102

What should be done when there is overheating in the video card (GPU)?

A. Overclock the video card for better performance

B. Ignore it as it’s a normal condition

C. Check the fan on the video card and replace the fan or card if defective

D. Connect multiple video cards simultaneously to distribute the heat

8 / 102

What should you check if the page is printing with incorrect orientation?

A. Check the Layout | Orientation settings and the preferences or settings of the printer setup

B. Check the RAM of the computer

C. Update the firmware of the printer

D. Install new printer drivers

9 / 102

What should you check if a shared printer cannot be used?

A. Printer’s power supply

B. Network connection of the system

C. User account’s access to the printer

D. Paper availability in the printer

10 / 102

What would most likely be causing grinding noises coming from a system case?

A. Overheated CPU

B. Faulty monitor

C. Power supply or motherboard components are failing

D. Loose cables

11 / 102

What should you do if the hard drive light is always on?

A. Ignore it, as it is normal

B. Restart the system manually by removing the power source

C. Disconnect the hard drive

D. Replace the hard drive

12 / 102

What should be the first step if your printer’s display is frozen?

A. Unplug it for a few minutes

B. Have the unit serviced

C. Open the front panel and examine

D. Turn off the printer and turn it back on

13 / 102

What are two potential solutions when experiencing garbled print problems?

A. Check the connection to the printer and possibly replace the printer cable.

B. Purchase a new printer.

C. Always keep the printer turned off when not in use.

D. Increase the storage capacity of your computer.

14 / 102

What should you do if your laser printer’s toner is running low?

A. Print the diagnostic page using the self-test

B. Replace the printer ribbon

C. Remove and shake or replace the toner cartridge

D. Have the printer serviced

15 / 102

What should you do if there is no Bluetooth connectivity with a laptop, smartphone, or tablet?

A. Check the internet connection

B. Turn on Bluetooth; pair the devices as needed.

C. Restart the device

D. Update the operating system

16 / 102

What solution is recommended for a malware attack on a Laptop?

A. Use anti-malware software downloaded to the device or use Enterprise Mobility Management (EMM) services in the device OS.

B. Install or enable malware protection.

C. Upgrade device hardware.

D. Install a new operating system.

17 / 102

What is the recommended procedure to fix a staple jam in a printer?

A. Power off printer and pull jammed paper against print direction

B. Remove all paper from machine, keep the printer on and pull jammed paper in print direction

C. Power off printer, remove all paper from machine, pull jammed paper in print direction, remove any debris

D. Power on printer, pull jammed paper against print direction, remove any debris

18 / 102

What are the suggested solutions to deal with interference in wireless connections?

A. Reboot the system or install a new router

B. Change the Wi-Fi channel or move the router and apply filtering, shielding, or grounding for EMI

C. Change the Wi-Fi password and improve physical security

D. Increase the range of Wi-Fi and check internet speed

19 / 102

What could be the likely cause for cursor drift on a laptop and how can this issue be rectified?

A. Dirty touchpad sensors – Remove the keyboard to gain access to the touchpad sensors and clean them.

B. Incorrect refresh rate – Use the Control Panel or Settings dialog to rest the refresh rate.

C. Unintentional touches – Replace the touchpad.

D. Misconfigured touchpad – Reinstall the operating system.

20 / 102

What should you do when you realize that your router has failed and does not provide Internet connection?

A. Check the domain controller user/group configuration and change it if necessary.

B. Update the modem firmware.

C. Shut down and restart the router. Update the firmware. Release and review the IP address at each device. Replace the router if it fails again.

D. Check limited connectivity/no connectivity symptom

21 / 102

What are some possible causes and solutions for intermittent wireless connection on a laptop?

A. The Wi-Fi antenna wire is tight and the Wi-Fi card is properly installed

B. The Wi-Fi antenna wire is loose or disconnected and the Wi-Fi card is not properly installed

C. The signal strength received by Wi-Fi radio is high

D. The Wi-Fi antenna wire is connected and the Wi-Fi card is improperly installed

22 / 102

What could cause paper to jam when using the duplex function of a printer?

A. Incorrect media type

B. Duplexer is not installed correctly

C. Worn separator pad

D. All of the above

23 / 102

What should you do if a video card (GPU) is overheating?

A. Replace the CPU

B. Check and replace the fan on the video card if it’s defective

C. Install additional RAM

D. Upgrade the operating system

24 / 102

What range does an APIPA/Link Local Address fall into?

A. 169.254.1.0 – 169.254.254.255

B. 169.254.0.1 – 169.254.255.255

C. 169.255.0.0 – 169.255.255.255

D. 169.254.0.0 – 169.254.255.255

25 / 102

What are common symptoms that the A+ Core 1 exam (220-1101) might ask about in relation to problems with motherboards, RAM, CPUs, and power?

A. Slow performance, unexpected restarts, no power, no post

B. Slow internet, inaccurate time, missing keys, printer failure

C. Loud fan, screen flickering, keyboard disconnection, low battery

D. Unresponsive mouse, blue screen, frozen screen, overheating

26 / 102

What is a potential solution to increased or intermittent latency in a network?

A. Disable the network

B. Add a jitter buffer

C. Downgrade the Ethernet cable

D. Reduce the number of gateway devices

27 / 102

What should you check if a laptop, smartphone, or tablet is experiencing improper charging?

A. Check for a bad AC adapter

B. Check the device for failed battery

C. Check the device for damaged charging cable

D. Check for faulty cable, charger, socket, or adapter

28 / 102

Which is the correct solution if a laptop or tablet’s fans inside the device have failed or are running too slowly?

A. Remove the device from pocket.

B. Place the device on a hard surface and clean dirty or clogged vents.

C. Check fan operation and have the device serviced if the fans have failed; clean the fans if they are running too slowly.

D. Have the device serviced.

29 / 102

What should be done when a video or graphic file seems to be corrupted or broken?

A. Remove the file immediately

B. Reinstall the playback device

C. Use a video conversion or repair utility

D. Download the codecs automatically

30 / 102

What should you do if the toner is not fusing to the paper due to a dirty fuser assembly in a laser printer?

A. Replace the fuser with a maintenance kit

B. Clean the fuser assembly with 90 percent or higher denatured alcohol

C. Clean the fuser assembly with 70 percent isopropyl alcohol

D. Clean the fuser assembly with 90 percent or higher water

31 / 102

What is a method for removing ’ghosts’ or moderate burn-in on plasma displays?

A. Using the monitor as normally.

B. Turning the monitor off for a few hours.

C. Playing a full-screen slideshow for a few hours.

D. Using the monitor in a darker environment.

32 / 102

What is a possible solution to a printer with no connectivity?

A. Disconnect and then reconnect the printer or network cable

B. Set the printer for the incorrect data port

C. Configure the network settings incorrectly

D. Turn the printer offline

33 / 102

What should you do if your device cannot find the SSID?

A. Try signing into a weaker network signal

B. Enable airplane mode

C. Enter the correct name of the SSID and provide the encryption key

D. Turn off and on the Wi-Fi without providing the encryption key

34 / 102

What are the potential consequences of an overheating computer based on the provided text?

A. Overheating can kill the CPU

B. Overheating can improve the performance of the computer

C. Overheating can cool down the wrong components

D. Overheating can increase response speed

35 / 102

What is a possible solution to a system clock failing to keep the actual date and time correctly?

A. Replace the graphics card

B. Upgrade the operating system

C. Power down the system and replace the CMOS battery

D. Install additional RAM

36 / 102

What could cause the GPS not to function on a smartphone or tablet?

A. The battery is drained

B. The GPS is turned off in device settings

C. The device is too hot

D. The Wi-Fi is turned off

37 / 102

What action should be taken when the type of paper in the printer tray does not match the printer setting in the operating system?

A. Restart the printer

B. Change the paper setting on the printer to match the OS paper setting

C. Check the printer input setting

D. See the ’Multiple Prints Pending in Queue’ symptom

38 / 102

What is a possible solution if the indicator lights on a system aren’t working?

A. Replace the system

B. Force a system update

C. Disconnect the system and leave it for a few hours

D. Power down the system, check the front panel connectors on the motherboard, and reconnect any loose ones as needed

39 / 102

What is a possible cause and solution if apps are not loading on a smartphone, even after closing apps not in use?

A. The device has too many apps running in memory. You should close apps that are not in use.

B. The app is not compatible with the device. Compare the app’s requirements with the device’s software and hardware specifications, and if it’s not compatible, uninstall and replace it.

C. The phone needs a software update. Update the smartphone’s software and restart the device.

D. The app’s server might be down. Try contacting the app’s developer for support.

40 / 102

What could be the potential causes for speckling on printed pages?

A. Insufficient ink or toner cartridge

B. Faulty ink or toner cartridge or possible faulty photoconductor unit

C. Blocked paper path

D. Incompatible printer driver

41 / 102

What should you do when S.M.A.R.T. Failure indicates the drive failure is imminent?

A. Keep using the drive until it finally fails

B. Restart the computer

C. Update the system’s BIOS

D. Backup the drive, replace it, and restore data to the new drive from the backup.

42 / 102

What solution should be applied if a system fails to boot due to a damaged boot sector?

A. Change the boot order

B. Repair the boot sector with OS utilities

C. Remove nonbootable media and restart

D. Change the media drives inserted

43 / 102

What is the suggested solution if the NUM LOCK or CAPS LOCK key is turned on accidentally on a laptop?

A. Ignore it since it won’t affect the performance

B. Check BIOS setup, clean the keyboard, or replace the keyboard

C. Turn off the laptop and restart

D. Format the laptop

44 / 102

Which possible solution would you apply for the suspected issue of a nonbootable optical disc or USB flash drive inserted?

A. Repair the boot drive using OS tools.

B. Enter BIOS/UEFI firmware setup, reset the boot sequence to include a bootable drive, and restart the system.

C. Remove nonbootable removable media and restart the system.

D. Reinstall the operating system.

45 / 102

What is a potential solution if a laptop’s system is set to use external display and the screen appears broken?

A. Free up the LCD cutoff switch.

B. Use an external display until the unit can be serviced.

C. Check with the manufacturer for a replacement screen.

D. Use the display switching key on the keyboard to change to internal display.

46 / 102

What are the suggested solutions to improve poor VoIP quality according to the text?

A. Increase the jitter

B. Downgrade the internal network

C. Reduce the jitter or upgrade the internal network

D. Increase the jitter and downgrade the internal network

47 / 102

What can cause a flashing screen image?

A. Network congestion

B. Incorrect refresh rate, device driver, or graphics card

C. Faulty hard drive

D. Incorrect keyboard driver

48 / 102

What could be a possible cause for slow performance in a laptop, smartphone, or tablet, and what could be a potential solution?

A. There are too many apps running in memory, and the solution could be to delete rarely used apps.

B. There’s not enough RAM, and the solution could be to install more RAM if possible.

C. The primary drive or internal storage is full, and the solution could be deleting all files from the device.

D. The device is overheating, and the solution could be to keep using the device until it cools down by itself.

49 / 102

What are some steps that can be taken to improve intermittent wireless connectivity?

A. Reconnect or replace a bad or loose network cable

B. Change the Wi-Fi antenna’s position or move closer to the router or AP

C. Power down the system and reseat or replace a bad NIC

D. All of the above

50 / 102

What is the best solution if you find that display scaling is set too high?

A. Reinstall the video card drivers

B. Run system in VGA (640 × 480) resolution

C. Reset the scaling to 100 percent using the Display menu in Settings

D. Replace the monitor

51 / 102

What might cause a laser printer to run very slowly or only print part of a page after displaying an error message or error lights?

A. Too many fonts or graphics on a page

B. Printer is too old

C. Printer cables are not properly connected

D. Printer is not compatible with the operating system

52 / 102

What is a potential solution if a laptop or smartphone has no wireless connectivity due to the Wi-Fi radio being turned off?

A. Turn off airplane mode

B. Connect the Wi-Fi antennas to the Wi-Fi radio

C. Turn on the Wi-Fi radio

D. None of the above

53 / 102

What is the possible action required when a component on the motherboard appears enlarged, distended, or burnt?

A. The component needs to be cleaned.

B. The component may need to be replaced.

C. The component should be ignored.

D. The component needs to be repaired.

54 / 102

What is the suggested solution for incorrect color settings due to a corrupt printer driver?

A. Run the printhead test and cleaning utility

B. Reinstall the latest printer driver

C. Rerun automatic alignment or calibration

D. Have the printer serviced or replace the printer

55 / 102

What should you do if the video card (GPU) is overheating and causing incorrect color display?

A. Replace the computer’s power supply unit.

B. Check the fan on the video card and replace the fan or card if defective. If the card is overclocked, reset it to normal operations.

C. Upgrade the computer’s RAM.

D. Replace the computer’s processor.

56 / 102

What is the first thing to check if a computer appears to not have power?

A. If the computer’s monitor is working

B. If the power cord is inserted into a power source outlet

C. If the computer’s operating system has crashed

D. If the computer’s internal components are overheating

57 / 102

What could be the potential reasons for paper not feeding into the printer?

A. The printer is not connected to power

B. The paper tray isn’t loaded or inserted properly

C. The printer doesn’t have ink

D. The printer is not compatible with the computer system

58 / 102

What should you do if there is a loose or disconnected video cable?

A. Power down display only

B. Leave the system running while reconnecting

C. Power down system and display then reconnect cable and restart both

D. Disconnect the video cable

59 / 102

What actions are recommended when the ’OS Not Found’ error occurs?

A. Install a new Operating System

B. Change the boot order

C. Upgrade hardware

D. Turn off and on the computer

60 / 102

What is often the cause of clicking noises from a HDD?

A. The drive is overheating

B. The drive is trying to reread failing sectors

C. The drive is functioning normally

D. The drive’s capacity is full.

61 / 102

What procedures should be followed when a printer has multiple prints pending in the queue?

A. Restart the printer

B. Open the Print Spooler service, release waiting print jobs, delete print jobs with errors, then resubmit

C. Disconnect and reconnect the printer from the network

D. Replace the printer’s ink cartridge

62 / 102

What could be the possible reason if a user is unable to install a printer?

A. Printer is out of ink

B. The computer is not turned on

C. User lacks superuser or administrator credentials

D. Printer is out of paper

63 / 102

What is port flapping and what can it indicate in a network?

A. It is a condition when a port is suddenly shut down due to overloading.

B. It refers to a scenario where a port in a network is rapidly changing states between connecting and disconnecting, indicating a possible loop in the network or a rogue device.

C. It refers to the malfunction of a port due to device incompatibility.

D. It refers to the sudden increase in network traffic through a particular port.

64 / 102

What could be potential solutions when a printer makes a grinding noise when printing?

A. Turn off and on the printer

B. Clean rollers

C. Replace RAM

D. Replace motherboard

65 / 102

Which of the following conditions may slow down a wired network?

A. Using manual speed/duplex settings

B. Using Cat 6a for Gigabit Ethernet (1000 Mbps)

C. Replacing a hub with a switch

D. Moving a device closer to a wireless router or AP

66 / 102

What troubleshooting step could be used to resolve an issue with a laptop not displaying to an external monitor?

A. Reinstall the laptop’s operating system.

B. Replace the laptop’s battery.

C. Use the appropriate laptop key or menu selection to use the external display.

D. Reset the laptop to factory settings.

67 / 102

What steps can be taken to obtain a new IP address if the device has an APIPA IP address and cannot connect to the DHCP server?

A. Restart the device and turn off and on the Wi-Fi radio

B. Use a loopback plug to test the NIC

C. Release and renew the IP address using ipconfig in the command prompt, and restart the device if needed

D. Put the device on airplane mode and then turn it off

68 / 102

What should be done when ’‹filename> is not recognized’ or ’file format is not recognized’ error is encountered?

A. Delete the file

B. Run a disk error utility, such as SFC or CHKDSK or restore file from backup

C. Ignore the error message

D. Restart the computer

69 / 102

What does the Spinning Pinwheel of Death (SPoD) typically indicate on an operating system?

A. It indicates hardware problems.

B. It indicates that an application has stopped responding.

C. It indicates a misconfiguration with overclocking settings.

D. It indicates a blue screen of death.

70 / 102

What is the recommended solution if the touchscreen digitizer on a laptop, smartphone, or tablet is disconnected?

A. Replace the entire device

B. Reconnect it yourself

C. Ignore the issue

D. Have the unit serviced

71 / 102

Which of the following methods can be used to reduce high latency on a network?

A. Replace or add a router to reduce network contention

B. Use a wireless connection for high-volume transfers

C. Apply QoS protocols to low-bandwidth demand requirements

D. Layout the network to avoid interference

72 / 102

What does the Power Good (PG) check do during the start-up of a computer?

A. The PG check tests the battery life of the computer.

B. The PG check examines the power supply unit’s voltages on its output lines.

C. The PG check ensures the computer’s software boot process is functioning correctly.

D. The PG check verifies the motherboard’s health and performance.

73 / 102

What steps can be taken if two or more devices have the same IP address causing an IP conflict?

A. Disable and then re-enable the devices

B. Change the subnet mask on the devices

C. Release and renew the IP addresses if provided by DHCP or manually change each conflicting device’s IP

D. Ignore the conflict as it will resolve itself over time

74 / 102

When troubleshooting a multipage misfeed on a printer, what should be done?

A. Ignoring the problem.

B. Pressing the reset button.

C. Using a different power source.

D. Consulting the printer’s owner’s manual to determine the best paper to use.

75 / 102

What could be possibly done when a pixel is stuck in ’off’ mode?

A. Replace the pixel

B. Gently massage pixel with a pencil eraser

C. Turn off and on the display

D. Put the display on a bright light

76 / 102

What are some possible reasons and solutions for missing drives in OS?

A. If power and data cables are not connected, perform a system restore.

B. If incorrect SATA port setting, reinstall the operating system.

C. If USB port doesn’t provide enough power, connect it to a different USB port or a self-powered hub.

D. If file system is not recognized by host operating system, clear the cache.

77 / 102

What is the appropriate solution for a Overcharged battery in a Laptop, smartphone, or tablet?

A. Check the charger voltage output

B. Use the device while it is still connected to the charger

C. Disconnect the charger after the battery is fully charged

D. Replace the charger

78 / 102

What is the possible solution if a laptop has no power due to a faulty peripheral device connected to its ports?

A. Replace the AC adapter and retry

B. Try a different AC power outlet

C. Have the laptop serviced

D. Disconnect the device and retry

79 / 102

What is the purpose of using ’ipconfig release’ and ’ipconfig/renew’ commands in Windows?

A. To enable the NIC

B. To check the signal lights of the NIC or switch

C. To obtain a new IP address from the DHCP server

D. To install a driver for the NIC

80 / 102

What can be inferred if a computer emits a burning smell but continues to run?

A. The computer has a problem with its operating temperature

B. The computer is functioning outside of its monitored operating ranges

C. There is a likely issue, but it’s unrelated to operating temperature

D. The computer is on the verge of a catastrophic failure

81 / 102

What steps should be taken when a projector overheats due to clogged air vents?

A. Clean the air vents and check status indicators.

B. Turn off the projector, vacuum out the air vents, replace or clean the filters, if present, and restart.

C. Replace the GPU fan or video card.

D. Repair or replace the projector.

82 / 102

What action should you take when a computer has an APIPA IP address but a DHCP IP address is unavailable?

A. Turn on the Wi-Fi radio using the physical switch on the device or the software switch in the OS

B. Open a command prompt in Windows and use ipconfig release and ipconfig/renew to obtain a new IP address, one from the DHCP server

C. Install the NIC driver

D. Turn off airplane mode

83 / 102

What is the recommended solution for a frozen laptop, smartphone, or tablet due to an incompatible or corrupt app?

A. Perform a system reboot

B. Perform a soft reset and then retry app

C. Remove and reinstall the most recent app installed

D. Update the system firmware

84 / 102

Which solution would be most appropriate to counteract Light ghosting caused by a worn or damaged cleaning blade in a laser printer?

A. Change the image/pattern completely.

B. Check the temperature and humidity in the printer location and adjust them if they are out of the recommended range.

C. Hard-reset the printer and check the calibration.

D. Replace the toner cartridge if the cleaning blade is built in, or replace the blade.

85 / 102

What should you do when the audio is not working after installing an update?

A. Check the volume control and speaker connections

B. Run the Windows Playing Audio troubleshooter

C. Check the speaker connection

D. Check the sound settings and device driver in Task Manager

86 / 102

What is the solution if touch is not registering on icons on a laptop, smartphone, or tablet?

A. Clean the surface of the touchscreen with a microfiber cloth

B. Use a soft reset to restart the device

C. Perform touchscreen calibration per the device operating instructions

D. Use liquid directly on the touchscreen

87 / 102

What is the cause of being unable to decrypt an email on a laptop, smartphone or tablet, according to the text?

A. The device’s operating system is out of date

B. The email app doesn’t have the correct software or decryption key

C. The internet connection is instable

D. There are too many emails in the inbox

88 / 102

What is likely the issue if an installed application does not start, starts and then stops right away, or freezes up or ’crashes’ while running, but not always in the same place?

A. The device does not have enough storage space

B. There is an application issue

C. The device’s operating system is out-of-date

D. There is a network connectivity issue

89 / 102

What could be potential causes for a dim image on a computer screen?

A. Backlight failure

B. Hard drive failure

C. Fan failure

D. Faulty USB port

90 / 102

What is the solution for sticking keys in a laptop or a Bluetooth keyboard used with a tablet or smartphone?

A. Use a vacuum cleaner to suction the debris or sticky material.

B. Use compressed air to clean between the keys; remove the keyboard to clean spills, and be sure the keyboard is dry before reinstalling it.

C. Use a damp cloth to wipe between the keys.

D. Use a hairdryer to blow away the debris.

91 / 102

What is the recommended solution if your laptop, smartphone, or tablet’s battery is not properly charged?

A. Remove the battery

B. Leave the device on charge indefinitely

C. Close or hibernate unneeded apps

D. Follow the manufacturer’s suggestions for discharging and recharging the battery

92 / 102

What should be done if there is a failure in a RAID array and you are using RAID 0 with one failed drive?

A. Replace the drive and rebuild the array from the surviving drives

B. Re-enable the RAID controller in the BIOS/UEFI firmware setup

C. Power down the system and replace the data cable

D. Replace the drive and restore data from backups

93 / 102

What can be the cause of vertical white lines in a laser printer, and what is the recommended solution?

A. Impact printer – Incorrect head gap and it should be set to the recommended value.

B. Laser printer – Toner is clogged and needs to be removed and shaken.

C. Inkjet printer – Incorrect paper type setting. Enter the correct paper type.

D. Laser printer – Damaged drum causing spots. Replace the drum or toner.

94 / 102

What is the purpose of POST beep codes during the power-on self-test?

A. To play a soothing melody while the computer starts up

B. To generate unique sounds for each user

C. To indicate the BIOS version currently being used

D. To audibly indicate a problem encountered during the POST

95 / 102

What is the recommended solution for a laptop, smartphone, or tablet with a physically damaged port?

A. Replace the device entirely

B. Attempt to repair it yourself

C. Use the device as is

D. Take the device to a professional repair shop

96 / 102

What could cause a vertical misalignment in a printer?

A. Incorrect paper size in the feed tray

B. Multiple sheets of paper are picked up at once

C. Use of inappropriate paper for the printer

D. Both B and C

97 / 102

Which of these is NOT a possible solution to intermittent device failures?

A. Replace the power supply with a higher-rated model

B. Reinstall operating system

C. Replace power splitters

D. Use a power supply tester to check power supply power levels

98 / 102

Which of the following can contribute to a sluggish performance by a PC?

A. Too many programs in the startup list

B. Efficiently working Registry

C. Large swap space

D. Few active programs

99 / 102

What is the recommended solution when encountering extended read/write times or read/write failure due to bad data cable?

A. Shut down the system and remove the data cable

B. Shut down the system, reattach the data cable, and power up the system

C. Shut down the system, replace the data cable, and power up the system

D. Check the drive specs and verify the correct SATA in BIOS/UEFI firmware setup

100 / 102

What is the recommended course of action when trying to recover from liquid damage on a laptop?

A. Access the Liquid Damage Indicator (LDI)

B. Leave the battery and internal removable devices in place and allow to air dry.

C. Remove external power and peripherals; remove battery and internal removable devices; pat dry and allow to air dry.

D. Immediately try to power on the laptop to assess the damage.

101 / 102

What are some of the suspected issues that could cause system lockups?

A. Overheated system, corrupt Windows files, bad RAM, and corrupt temporary files

B. Water damage, cracked screen, virus infection, and defective motherboard

C. Bad ethernet connection, corrupted drivers, overused power supply, and outdated BIOS

D. Damaged keyboard, mouse malfunction, unsatisfactory display resolution, and bad hardware drivers

102 / 102

What could be a suspect issue if fans spin but there’s no power to other devices?

A. The system is overheating

B. Secondary power to motherboard (4/8-pin) connector is loose or disconnected

C. The system is affected by a virus

D. The system hard drive is corrupted

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CompTIA A+ 220-1101 Hardware and Network Troubleshooting Free Practice Test

The CompTIA A+ 220-1101 certification is essential for anyone entering the IT industry. Our Free Practice Test provides a realistic exam experience and supports your preparation for success.

Features of Our Practice Test

Exam Simulation

Experience the actual exam format and questions, ensuring you’re fully prepared for exam day.

Skill Enhancement

Strengthen your skills in vulnerability management and network troubleshooting, learning to effectively solve IT system issues.

Career Support

If you’re considering a career change into the IT field, we provide the foundational knowledge to help you succeed in your new role.

Understanding Cybersecurity

Learn the basic security concepts and how to apply security measures in real-world scenarios.

Additional Resources

Deepen your knowledge with our free Anki Deck, reviewed by IT and cybersecurity expert Josh Madakor.

Start Your Test Now

Take advantage of our practice test to earn your CompTIA A+ certification and open up new career paths.

Official CompTIA A+ Website

For more information on CompTIA A+ certification, visit the Official CompTIA A+ Website.

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