6. Resource Planning and Management

Ref:📕CompTIA Project+ Study Guide: Exam PK0-005 (Sybex Study Guide)

Project+ (PK0-005) Chapter 06. Resource Planning and Management

1 / 33

What is the purpose of the Statement of Work (SOW) in project management?

A. It provides a high-level overview of the project

B. It gives vendors guidelines on what is expected of them

C. It outlines the budget and timeline of the project

D. It is a legal contract signed by all team members

2 / 33

Which of the following is NOT a type of resource as defined in the CompTIA objectives?

A. Human resources

B. Spiritual resources

C. Capital resources

D. Shared versus dedicated resources

3 / 33

What are some of the advantages of a projectized organizational structure?

A. Team members usually work remotely

B. The project manager has very limited authority to manage resources

C. Dedicated project team members report to someone other than the project manager

D. Full-time resources are assigned to the project and report to the project manager

4 / 33

How should the project manager handle serious disputes among team members?

A. The manager should make a quick decision based on his observations.

B. The manager should interview team members and then decide on a solution.

C. The manager should handle the dispute in a meeting by moderating a discussion on possible solutions.

D. The manager should get the human resources department involved as soon as they are aware of the problem.

5 / 33

Which of the following statements describe important aspects in the process of managing team performance in a project?

A. Micromanaging all team actions to ensure results

B. Not providing any feedback to team members

C. Addressing inadequate performance behaviors

D. Ignoring team member’s outside interests

6 / 33

What conflict management style emphasizes areas of agreement and generally results in a temporary resolve?

A. Forcing

B. Smoothing

C. Avoiding

D. Collaborating

7 / 33

Which conflict resolution technique involves working together with other team members to derive a solution and is often considered the most effective?

A. Smoothing

B. Forcing

C. Compromising

D. Collaborating

8 / 33

What should a project manager do when dealing with a disgruntled team member?

A. Ignore the team member and hope the negative behavior subsides on its own

B. Publicly confront the team member about their negative behavior during a team meeting

C. Spend private time with the employee to understand the cause of their dissatisfaction, and make necessary changes or take disciplinary action as required

D. Cut the team member from the project immediately without attempting to understand their concerns

9 / 33

In vendor selection, what is one of the common techniques to evaluate the proposals?

A. Weighted scoring model

B. Always selecting the lowest cost vendor

C. Depending only on vendor’s financial stability

D. Ignoring previous project references

10 / 33

According to the text, what can lead to an issue of resource overallocation in an organization?

A. Overpaying employees

B. Too many qualified applicants

C. Employees performing more tasks than they have time for

D. Under allocation of tasks

11 / 33

What are some considerations a project manager should have when implementing a recognition and reward system according to this text?

A. The reward system must only include monetary rewards

B. Rewards should be distributed according to the project manager’s personal likings

C. Rewards have to be proportional to the achievement and distributed equitably among team members

D. Shaming team members publicly for inadequate performance should be part of the system

12 / 33

What is the importance of a roles and responsibilities document in a project?

A. It merely contains the list of tasks assigned to each team member.

B. It only lists out the skills of each individual team member.

C. It provides clarity around who is responsible for what, including standards, methodologies, and time-reporting.

D. It should be developed once and never updated.

13 / 33

What are some disadvantages of a functional organization in the context of project management?

A. Project managers have complete authority.

B. Only one project competes for resources at a time.

C. Issue resolution does not follow the department chain of command.

D. Resources are generally committed part-time to the project rather than full-time.

14 / 33

What is the purpose of a Nondisclosure Agreement (NDA) in the context of project management?

A. It outlines the actions and duties the vendor will take to keep the products you purchased running efficiently

B. It defines service level performance expectations among two or more parties

C. It is used to assure that sensitive company or trade secret information is not shared outside the organization.

D. It is an agreement that outlines specific performance criteria or other actions between two or more parties.

15 / 33

What are important areas of focus when preparing to discuss performance with your team members?

A. Specifying performance expectations and rewarding superior performance

B. Identifying inadequate performance behaviors and providing specific consequences for choices made

C. Reprimanding inadequate performance

D. All of the above

16 / 33

What is the role of product owners in agile methodologies?

A. They are responsible for managing and prioritizing the backlog and choosing user stories for the upcoming iteration

B. They are known as functional/extended team members

C. They assign other team members to the project based on their availability

D. They perform gap analysis before or during the requirements gathering process

17 / 33

What aspects should be considered when implementing a recognition and reward system for teams in project management?

A. Use monetary rewards only.

B. Utilize a simple thank-you as the only form of recognition.

C. Tailor rewards based on individual team members’ preferences, ensure equal and proportional distribution, and maintain consistency in rewarding.

D. Use informal objects as trophies

18 / 33

What aspect should be considered when implementing a recognition and reward system in project management according to Resource Planning and Management section?

A. The reward must always be monetary.

B. All rewards should be publicized for maximum impact.

C. Rewards should be consistent and proportional to the achievement.

D. Rewards should always be given, regardless of performance.

19 / 33

For a project manager, which of the following is NOT an important aspect while selecting team members?

A. Understanding the skills needed for the project

B. Evaluating the availability of skills within the organization

C. Analyzing the criticality of each resource

D. Assessing team members’ past achievements unrelated to the project

20 / 33

Why is it crucial to involve all team members, including remote ones, in the project kickoff meeting?

A. It is important for resource planning and management.

B. So that they feel part of the team.

C. So the remote team members can get a free lunch.

D. The sponsor requires all team members to be present.

21 / 33

Which of the following is NOT a commonly used technique for evaluating vendor proposals according to the passage?

A. Weighted scoring model

B. Cost-benefit analysis

C. Market research

D. Historical pricing model

22 / 33

Which type of contract is riskiest for the seller and works best when the product is very well-defined?

A. Time and Materials Contract

B. Fixed-Price Contract

C. Cost-Reimbursable Contract

D. Master Service Agreement

23 / 33

What does interproject dependency refer to in project management?

A. The use of shared resources between different projects

B. The need for completed deliverables from one project to commence work on another project

C. The difference in schedules between different project teams

D. The issues that arise when different projects compete for the same resources

24 / 33

What is the purpose of a Service Level Agreement (SLA) in project management?

A. It is a legally binding document that outlines specific performance criteria for two or more parties

B. It is used when a legal agreement cannot be created to outline the actions, services, or performance criteria

C. It defines service level performance expectations among two or more parties

D. It outlines the actions and duties a vendor will take to keep purchased products running efficiently

25 / 33

According to the model developed by Bruce Tuckman, what is the first stage of team development?

A. Storming

B. Norming

C. Forming

D. Adjourning

26 / 33

Which of the following is NOT a characteristic of a matrix organization?

A. Project managers and functional managers share authority levels.

B. There is poor interdepartmental communication.

C. Resources are assigned to the project within their respective functional areas by a functional manager.

D. The project manager authority ranges from weak to strong.

27 / 33

What direct and indirect costs should be considered in a make-or-buy analysis?

A. Direct costs for project resources, indirect costs for overhead management.

B. Direct costs for leasing, indirect costs for in-house production.

C. Direct costs for purchasing equipment, indirect costs for staff augmentation.

D. Direct and indirect costs only considered when building in-house.

28 / 33

Which of the following is NOT a stage of physical resources’ life cycle?

A. Acquisition

B. Successor Planning

C. Asset Management

D. Hardware Decommissioning

29 / 33

What does the acronym RACI stand for in a RACI chart used in resource planning and management?

A. Responsible, Accountable, Consulted, Informed

B. Resource, Accountable, Consulted, Informed

C. Responsible, Actionable, Consulted, Informed

D. Resource, Action, Consulted, Informed

30 / 33

Which type of matrix organization emphasizes functional work and operates more like a functional hierarchy?

A. Strong Matrix

B. Weak Matrix

C. Balanced Matrix

D. Traditional Matrix

31 / 33

What is the primary purpose of a Request for Information (RFI) in the project procurement process?

A. To receive quotes from different vendors

B. To acquire information about available goods or services

C. To engage in negotiations for the best price and service

D. To receive bids on a project

32 / 33

What is the role of a product owner in agile methodologies?

A. To manage and prioritize the backlog and creating and choosing user stories for the upcoming iteration

B. To perform a gap analysis

C. To act as the functional manager and assign team members

D. To verify deliverables

33 / 33

What is the purpose of a Resource Breakdown Structure (RBS) in project management?

A. Shows the hierarchy of individuals within the organization

B. Visually presents work packages in relation to teams or departments

C. Defines the individual responsibilities of project team members

D. Represents the types of resources needed to complete different parts of the project

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